Welcome to Roborough Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.Roborough Surgery is a Training practice for both undergraduate and post-graduate medical Training We work in conjunction with the University of Plymouth and NHS England to train future doctors and GPs.
NHS England SSW has received a number of incidents concerning the cold-calling of patients by sales representatives who seem to know the patient’s medical history. Some companies allegedly claim to have obtained this information from the patient’s GP surgery.
The companies are selling a variety of products, beds, chairs, vitamins and pressurise the customer into buying or agreeing to a sales appointment.
For advice on what to do if you receive one of these call please read information document Cold Calling Advice For Patients
Plymouth Loves Life
Check out the events being held in Plymouth to support a healthy lifestyle as part of their Love Life programme.
For further information regarding this and other events and drop ins follow the link What's on in Plymouth
It may be cold outside but winter needn't be the unhealthiest time of year for you and your family. Follow the above link for more information on how to stay healthy this winter.
Friends and Family Test
The NHS wants to ensure that you have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback about this experience and helping to drive improvement in all NHS services
For a short guide to the Friends and Family Test follow the link: FriendsAndFamilyShortGuide
To access this survey you can either select the friends and family survey under the "Have your Say" section on the website.
If we have your mobile phone number we will send you an SMS text message or alternatively you can pick up a questionnaire from the reception desk.
Click on this link to view the results of the Friends and Family test for February 2015
Plymouth Hospitals NHS Trust Self –Referral to Musculoskeletal Physiotherapy Service
The Outpatient Physiotherapy service has agreed with Local Commissioners to offer a self-referral option to access their service. After a successful pilot with three local GP practices the next stage is to expand this option slowly across the whole Plymouth Health Community. We can now offer this service at our Practice.
For more information follow this link Self Referral to Physiotherapy Service
To self-refer either:
- Pick up self-referral form from your GP surgery. Fill in form fully and send to Physiotherapy department, Zone E, Level 7, Derriford Hospital Pl6 8DH.
- Fill in form on line at Plymouth Hospitals Physiotherapy Self Referral
- Or Type in “Plymouth Hospitals Physiotherapy self-referral” into a search engine to find the form.
The NHS Minor Ailments service
If you or your children don't pay for prescriptions you can use the NHS Minor Ailments service to get advice and medicines free of charge.
The NHS Minor Ailments service is available at pharmacies in Scotland, Northern Ireland and selected stores in England and Wales so check locally with your pharmacist for availability
What is the NHS Minor Ailments Service?
If you don't pay for prescriptions you may be able to receive advice and be given a medicine for a range of minor ailments, free of charge, on the NHS, without having to visit your doctor first. Minor ailments could include coughs, colds, headaches, hay fever, insect bites and stings, eczema, earache and diarrhoea.
Which ailments are commonly treated?
Back ache, sprains and strains
Minor fungal infections of the skin
Headache and fever
Heartburn and indigestion
Insect bites and stings
Mild eczema and dermatitis
Find a pharmacy that runs a minor ailment scheme.
A new GP service is being offered from 18th October via Devon Doctors. Patients who wish to have a GP appointment over the weekend can now telephone 01392 269486 and book an appointment at Derriford treament centre between 09:00am - 17:00pm.
GP Registrar training
The practice has been accredited as a GP Training Practice. This means the practice will have attached to it a qualified Doctor training to specialise in General Practice and each doctor will remain with us for a period usually between 6-18 months.You may therefore be offered an appointment with the GP Registrar. By the time you see a GP registrar they will have spent at least 5 years at medical school to qualify as a doctor. Then they will have done 2 years working in hospitals (previously known as “house jobs”). They will then start a 3 year training programme to become a GP, during which they will spend 18 months in a training practice. So by the time you see this doctor they may well have been working as a doctor for 4 years.
As part of their training the GP registrars need to video record some of their consultations as part of their assessment. You may be asked by the receptionists if you would be happy to take part in this if you have an appointment with the GP registrar. At any time you are able to say "no" to being video taped and this will not prejudice the way your consultation is viewed or handled in any way. At the end of your consultation, if you don't wish the tape to be used, you can state this and the tape will be erased. However please note that all videos are kept confidential and are destroyed when no longer required.
At any time if you do not wish to be seen by a GP registrar at your consultation please feel free to bring this to the attention of the receptionist or GP. At no time will this decision prejudice your care with us.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Although we welcome all your comments and suggestions please DO NOT use the feedback form for any complaints, requests or problems you may require an immediate response to or to try and book or cancel appointments as the feedback forms are sent to a generic inbox that is not constantly monitored.
Disclaimer all images on this website are courtesy of MySurgeryWebsite unless otherwise stated. If the images are from other sources this will be stated under the image.
(Site updated 01/02/2016)