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If you’ve heard of Minecraft then you probably know what a big deal it is to many children.  It is a great online game that children love to interact with but many people don’t realise there is also a social networking element to the game.   We don’t want this to stop children’s online fun, but to support families to do this safely you can change this within the settings.  The NSPCC have added a page to their website dedicated to Minecraft with a further document to support families.

We are booking the Shingles vaccination please follow this link Shingles eligibility table to see if you are eligible to have the vaccine.

From April 2015 it is a requirement for practices to offer online access to appointment booking, ordering of repeat prescriptions and coded information online. At this moment in time our system supplier only allows access to booking of appointments and ordering repeat prescriptions via 'The Waiting Room' version 1.  We are hoping that sometime during in December 2015/January 2016 our system supplier, Microtest will be rolling out version 2 of 'The Waiting Room' which will give patient's more access to their coded medical records.

Welcome to Roborough Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.Roborough Surgery is a Training practice for both undergraduate and post-graduate medical Training We work in conjunction with the University of Plymouth and NHS England to train future doctors and GPs. 

Telephone Scam 

NHS England SSW has received a number of incidents concerning the cold-calling of patients by sales representatives who seem to know the patient’s medical history.  Some companies allegedly claim to have obtained this information from the patient’s GP surgery.

 

The companies are selling a variety of products, beds, chairs, vitamins and pressurise the customer into buying or agreeing to a sales appointment.

 

For advice on what to do if you receive one of these call please read information document Cold Calling Advice For Patients

 

Plymouth Loves Life

Check out the events being held in Plymouth to support a healthy lifestyle as part of their Love Life programme.
For further information regarding this and other events and drop ins follow the link What's on in Plymouth

Keep Well this Winter

It may be cold outside but winter needn't be the unhealthiest time of year for you and your family. Follow the above link for more information on how to stay healthy this winter.

Friends and  Family Test

The NHS wants to ensure that you have the best possible experience of care. The Friends and Family Test is a way of gathering your feedback about this experience and helping to drive improvement in all NHS services

For a short guide to the Friends and Family Test follow the link: FriendsAndFamilyShortGuide

To access this survey you can either select the friends and family survey under the "Have your Say" section on the website.

If we have your mobile phone number we will send you an SMS text message or alternatively you can pick up a questionnaire from the reception desk. 

Click on this link to view the results of the Friends and Family test for February 2015

Plymouth Hospitals NHS Trust Self –Referral to Musculoskeletal Physiotherapy Service

The Outpatient Physiotherapy service has agreed with Local Commissioners to offer a self-referral option to access their service. After a successful pilot with three local GP practices the next stage is to expand this option slowly across the whole Plymouth Health Community.  We can now offer this service at our Practice.

For more information follow this link Self Referral to Physiotherapy Service

To self-refer either:

  • Pick up self-referral form from your GP surgery. Fill in form fully and send to Physiotherapy department, Zone E, Level 7, Derriford Hospital Pl6 8DH.
  • Fill in form on line at Plymouth Hospitals Physiotherapy Self Referral
  • Or Type in “Plymouth Hospitals Physiotherapy self-referral” into a search engine to find the form.

The NHS Minor Ailments service

If you or your children don't pay for prescriptions you can use the NHS Minor Ailments service to get advice and medicines free of charge.

The NHS Minor Ailments service is available at pharmacies in Scotland, Northern Ireland and selected stores in England and Wales so check locally with your pharmacist for availability

What is the NHS Minor Ailments Service?

If you don't pay for prescriptions you may be able to receive advice and be given a medicine for a range of minor ailments, free of charge, on the NHS, without having to visit your doctor first. Minor ailments could include coughs, colds, headaches, hay fever, insect bites and stings, eczema, earache and diarrhoea.

Which ailments are commonly treated?

Back ache, sprains and strains    

Haemorrhoids

Minor fungal infections of the skin

Colds

Hay fever

Mouth ulcers

Conjunctivitis

Head lice

Nappy rash

Constipation

Headache and fever

Sore throat

Coughs

Heartburn and indigestion

Teething

Diarrhoea

Insect bites and stings

Threadworm

Earache

Mild eczema and dermatitis   

Thrush

Find a pharmacy that runs a minor ailment scheme.

The New Devon Primary Link Bookable Appointment service

A new GP service is being offered from 18th October via Devon Doctors.  Patients who wish to have a GP appointment over the weekend can now telephone 01392 269486 and book an appointment at Derriford treament centre between 09:00am - 17:00pm.

GP Registrar training 

The practice has been accredited as a GP Training Practice. This means the practice will have attached to it a qualified Doctor training to specialise in General Practice and each doctor will remain with us for a period usually between 6-18 months.You may therefore be offered an appointment with the GP Registrar. By the time you see a GP registrar they will have spent at least 5 years at medical school to qualify as a doctor. Then they will have done 2 years working in hospitals (previously known as “house jobs”). They will then start a 3 year training programme to become a GP, during which they will spend 18 months in a training practice. So by the time you see this doctor they may well have been working as a doctor for 4 years.

As part of their training the GP registrars need to video record some of their consultations as part of their assessment. You may be asked by the receptionists if you would be happy to take part in this if you have an appointment with the GP registrar. At any time you are able to say "no" to being video taped and this will not prejudice the way your consultation is viewed or handled in any way. At the end of your consultation, if you don't wish the tape to be used, you can state this and the tape will be erased. However please note that all videos are kept confidential and are destroyed when no longer required.

At any time if you do not wish to be seen by a GP registrar at your consultation please feel free to bring this to the attention of the receptionist or GP. At no time will this decision prejudice your care with us.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Although we welcome all your comments and suggestions please DO NOT use the feedback form for any complaints, requests or problems you may require an immediate response to or to try and book or cancel appointments as the feedback forms are sent to a generic inbox that is not constantly monitored.

 

Disclaimer all images on this website are courtesy of MySurgeryWebsite unless otherwise stated. If the images are from other sources this will be stated under the image.

(Site updated 01/02/2016)
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