QUARTERLY SURGERY STATISTICS

The practice Team have been working hard over the last three months dealing with telephone calls, prescription requests, online consultations and caring for our patients.

We wanted to share with you some statistics from April to June 2026 showing what we have achieved.

Total number of appointments (face to face and telephone)     13,239

Total number of DNAs (did not attend) average of 3%                    394

Total number of online consultations received                              8,010

Total number of prescriptions processed                                       10,759

Total number of telephone calls received                                       16,333

Average wait time for a telephone call to be answered                 4 minutes