Non NHS Services

March 2022

Due to a large increase in clinical workload Roborough Surgery has decided to outsource our medical reporting and private administration work to Medi2Data who will process your request using their system eMR.

What is eMR/Medi2Data?

Medi2Data is an NHS Digital accredited company who have developed a digital system called eMR which enables GP practices to create digital, GDPR compliant medical reports.

eMR helps GP surgeries with data security, speed and efficiency:

eMR also helps patients to easily see their medical data, stay in control of it and decide who you want to share it with.

Medi2Data have worked hard to develop their NHS GP IT Futures accredited technology, eMR, which interfaces with our GP practice's system to extract your medical record.  This means you can receive a full copy of that information securely and share it with others as you wish, keeping your data safe.

If you wish to speak to a member of the Medi2Data team regarding your medical report please contact Medi2Data direct on 0333 3055 774 or email 


Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Prescriptions for taking medication abroad
  • Private sick notes
  • To Whom it May Concern letters

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them. 


Fees For Non-NHS Services Explained

Why do I have to pay?

The NHS will provide most health care to most people free of charge; however there are a few exceptions.

Charges are made to cover the costs of the treatment to the patient, or because the service is not covered by the NHS.

GP’s are self employed and as such have to cover the increasing costs of staff, buildings, heat and light etc.

The NHS will cover the costs for NHS work but not the costs for any non-NHS work. Subsequently, any fee charged for non-NHS work will cover the GP’s costs for providing the service.

Examples of non-NHS Services for which GP’s can charge their patients are:

  • Accident/ sickness insurance certificates
  • To Whom it May Concern letters
  • HGV medicals
  • Some travel vaccinations

Examples of non-NHS Services for which GP’s can charge other institutions are:

  • Medical reports for insurance agencies
  • DVLA reports and medicals 
  • Examinations of local authority employees

The British Medical Association (BMA) issue guidelines on suggested fees although each individual practice will set their own charges for each of the services they provide.

Certificates and Claim forms

When a GP is required to complete a certificate or a report it is a condition remaining on the Medical Register that they sign only what they know to be true and accurate from a patient's medical record.

Inaccurate reporting can have serious consequences for the GP from the General Medical Council or even the police.

The GP may have to check the patient's medical record and this can be very time consuming in addition to their already heavy clinical workload.

The Practice endeavours to provide a 4-6 week turnaround for this type of work. We are aware that there may be occasions when a request is deemed as urgent, however this will mean special arrangements have to be made and additional costs incurred.