QUARTERLY SURGERY STATISTICS

The practice Team have been working hard over the last three months dealing with telephone calls, prescription requests, online consultations and caring for our patients.

We wanted to share with you some statistics from July to September 2026 showing what we have achieved.

Total number of appointments (face to face and telephone)     13,646

Total number of DNAs (did not attend) average of 3.1%                 426

Total number of online consultations received                              9,266

Total number of prescriptions processed                                       10,957

Total number of telephone calls received                                       16,730

Average wait time for a telephone call to be answered                 4 minutes