News Updates

3rd Sep

NATIONAL BLOOD BOTTLE SHORTAGE

There is an NHS wide shortage of blood bottles; as a Practice we have been instructed to only take bloods for urgent reasons as supplies are already very low. Unfortunately this may mean that your blood test is cancelled or deferred.
Thank you for your understanding.
25th Aug

AUGUST BANK HOLIDAY MONDAY

Just a reminder that Roborough Surgery will be closed on Bank Holiday Monday, 30th August 2021. We will re-open on Tuesday 31st August 2021.
 
During this time medical care and attention can be obtained via the 111 Out of Hours service or by visiting your local Pharmacy.
10th Aug

IMPORTANT UPDATE - 10th August 2021

Due to staffing issues Roborough Surgery have had to suspend the use of eConsult; we are aware this has had an impact on our telephones and would ask for your patience at this time.

Please accept our apologies for any inconvenience caused.

29th Jul

IMPORTANT INFORMATION FOR PATIENTS THURSDAY 29TH JULY 2021

Due to Covid and staff shortages our telephone calls may not be answered as quickly as normal today; we would be grateful for your patience and apologise for any inconvenience this may cause.
16th Jul

VISITING ROBOROUGH SURGERY FROM MONDAY 19TH JULY 2021

Covid-19 information for patients visiting the surgery from 19th July 2021 - in line with current Government guidance patients are required to continue to wear a face covering in all Healthcare settings. Please see the link below for further information.
 
 
 
9th Jun

TYPE 1 OPT-OUT

You have the right to object to your confidential patient data being shared for purposes beyond your direct care by asking the practice to apply a Type 1 opt-out to your medical records.
A type 1 opt-out prevents personal data about you, being extracted from your GP record, and uploaded to any other organisations without your explicit consent.
If you wish for a Type 1 opt-out to be applied to your record, please collect a form from Reception or go to the Online Forms section of this website where you can download the required form, alternatively please use the link below to complete the online National Data opt-out.
 
21st May

Demonstrating your Covid vaccination status

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

It may take more than a week for your identity to be checked and verified so you can use this service.

If you cannot access the online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get  proof of your vaccination status before you leave.

 
 
 
19th May

General Practice access requirements update

Our practice has been using telephone and online consultations for a number of years.  This meant we were in a good position to respond when the pandemic started and we were able to safely implement a remote service for our patients and limit exposure to the virus.

As we move in to the next phase of our response, we await national guidance about any changes we may need to implement going forward, however, anyone who needs to be seen face to face has always been able to be seen and this will continue.

14th Apr

Coronavirus Vaccinations - Update for patients 18-49 years old

We will not be arranging the coronavirus vaccinations for people aged 18-49.  Instead, we ask our patients to wait until they are contacted by the National Booking Service so they can book an appointment at a site closest to them.

6th Jan

Automated Phone Calls - Please read

 
 
Please be advised that we DO NOT call our patients with automated telephone messages asking you to confirm your details. If you receive a call of this manner please hang up and let the surgery know. Thank you
6th Jan

COVID 2nd vaccinations - Update

We have been advised that Derriford are receiving many calls from patients expecting to receive their 2nd COVID vaccine shortly and have not yet been invited. If you are personally contacted to attend, please ensure you keep appointments you are allocated unless you are unwell or have symptoms of Coronavirus.

New guidance has been issued to delay the 2nd (booster) vaccination for some patients. The link below gives the most up to date guidance and will be updated when new information is available direct from NHS England. The surgery does not have any additional information available for patients other than the details on the link below.

Thank you for your patience and understanding in this matter.

NHS.uk Coronavirus Vaccine

20th Oct 2020

Updated guidance on shielding and for clinically extremely vulnerable people

The government has updated the guidance for those identified as clinically extremely vulnerable. Link to updated guidance

In future, the government will only reintroduce formal shielding advice in the very worst affected local areas and for a limited period of time. This will only apply to some, but not all, very high alert level areas and will be based on advice from the Chief Medical Officer.

The government will write to each person separately to inform them if they are advised to shield. Vulnerable people are not advised to follow formal shielding advice again unless they receive a new shielding notification advising them to do so.

All vulnerable people are now advised to refer to the new local COVID-19 alert levels for their area.

The updated guidance can be found on the gov.uk website here.

 

20th Oct 2020

COVID-19 Reminder From The Devon Clinical Commissioning Group

Devon, Plymouth and Torbay currently fall in the Medium alert level.

This means:

  • you must not socialise in groups larger than 6, indoors or outdoors (other than where a legal exemption applies)
  • businesses and venues can continue to operate, in a COVID-secure manner, other than those that remain closed in law
  • certain businesses are required to ensure customers only consume food and drink while seated, and must close between 10pm and 5am
    businesses and venues selling food for consumption off the premises can continue to do so after 10pm as long as this is through delivery service, click-and-collect or drive-through
  • schools and universities remain open
  • places of worship remain open, subject to the rule of 6
  • weddings and funerals can go ahead with restrictions on numbers of attendees
  • exercise classes and organised sport can continue to take place outdoors, or indoors if the rule of 6 is followed
rose bouquet
7th Sep 2020

We are very sad to announce that Mrs Karen Avery, Reception Manager has suddenly passed away.

Karen has been at Roborough Surgery for many years and has contributed hugely to patient care and the smooth running of the practice.

Our deepest sympathies are with her husband Gavin and daughters Catherine and Victoria at this very sad time.

We ask that you be kind and patient with us as we try to come to terms with the sudden loss of a much-loved colleague and friend.

candle
2nd Sep 2020

It is with immense sadness we announce the deaths of Dr Keith McBride and Dr Charlie Lloyd.

Dr McBride passed away in early August due to ill health.  He was one of the early Partners at Roborough Surgery and is survived by his widow Wendy.

Dr Lloyd passed away suddenly on 28th August, aged 58.  Dr Lloyd retired as a GP in 2018 to pursue other interests.  He lived his life to the full and is survived by his widow Helen, children Sam and Rosie.

Dr McBride and Dr Lloyd dedicated many years to their patients care and worked incredibly hard to ensure our patients had the very best care we could provide.  Staff were very much supported by them, both at work and in any personal concerns.

Our heartfelt sympathies are with their families at this incredibly sad time.