Roborough Surgery will close for the early Spring Bank Holiday from 6pm on Friday 3rd May 2024; the surgery will be closed on Saturday 4th May 2024, Sunday 5th May 2024 and Bank Holiday Monday 6th May 2024.  We will re-open on Tuesday 7th May 2023.

Roborough Surgery will close for the Easter break at 6pm on Thursday 28th March 2024; the surgery will be closed on Good Friday 29th March 2024, Saturday 30th March 2024, Sunday 31st March 2024 and Easter Monday 1st April 2024.  We will re-open on Tuesday 2nd April 2024.

During this time medical care and attention can be obtained via the 111 Out of Hours service or by visiting your local Pharmacy.

Roborough Surgery will be closed for essential staff training from 12noon on Thursday 18th January 2024; we will re-open on Friday 19th January 2024.  If you have a very urgent medical need which is not life threatening but cannot wait until we re-open, please telephone the surgery where you will receive instructions on how we can deal with your enquiry.

Roborough Surgery will be closed for essential staff training from 12noon on Thursday 28th September 2023; we will re-open on Friday 29th September 2023.  If you have a very urgent medical need which is not life threatening but cannot wait until we re-open, please telephone the surgery where you will receive instructions on how we can deal with your enquiry.

Roborough Surgery will close for the Summer Bank Holiday on Monday 28th August 2023.  We will re-open on Tuesday 29th August 2023.

During this time medical care and attention can be obtained via the 111 Out of Hours service or by visiting your local Pharmacy.

Roborough Surgery will close for the late Spring Bank Holiday from 6pm on Friday 26th May 2023; the surgery will be closed on Saturday 27th May 2023, Sunday 28th May 2023 and Bank Holiday Monday 29th May 2023.  We will re-open on Tuesday 30th May 2023.

During this time medical care and attention can be obtained via the 111 Out of Hours service or by visiting your local Pharmacy.

Roborough Surgery will close for the Coronation Bank Holiday from 6pm on Friday 5th May 2023; the surgery will be closed on Saturday 6th May 2023, Sunday 7th May 2023 and Bank Holiday Monday 8th May 2023.  We will re-open on Tuesday 9th May 2023.

During this time medical care and attention can be obtained via the 111 Out of Hours service or by visiting your local Pharmacy.

Roborough Surgery will close for the Spring Bank Holiday from 6pm on Friday 28th April 2023; the surgery will be closed on Saturday 29th April 2023, Sunday 30th April 2023 and Bank Holiday Monday 1st May 2023.  We will re-open on Tuesday 2nd May 2023.

During this time medical care and attention can be obtained via the 111 Out of Hours service or by visiting your local Pharmacy.

Roborough Surgery will close for the Easter break at 6pm on Thursday 6th April 2023; the surgery will be closed on Good Friday 7th April 2023, Saturday 8th April 2023, Sunday 9th April 2023 and Easter Monday 10th April 2023.  We will re-open on Tuesday 11th April 2023.

During this time medical care and attention can be obtained via the 111 Out of Hours service or by visiting your local Pharmacy.

Unfortunately we are currently in the grips of a Covid outbreak at the surgery with quite a number of staff, both admin and clinical, off work after testing positive for Covid.  

As we have a number of our Reception Team off there will be delays in our ability to answer the telephone calls - we ask that you are patient with our Receptionists as they are working twice as hard due to half the number of staff available.

We would ask that you DO NOT attend the surgery unless you have a pre-booked appointment or are asked to do so by one of our Clinicians. 

If you do have to attend the surgery please ensure you wear a mask or face covering at all times and use the hand gel provided.

Thank you for your patience and support during this very difficult time at Roborough Surgery.

Unfortunately we are currently in the grips of a Covid outbreak at the surgery with quite a number of staff, both admin and clinical, off work after testing positive for Covid.  

As we have a number of our Reception Team off there will be delays in our ability to answer the telephone calls - we ask that you are patient with our Receptionists as they are working twice as hard due to half the number of staff available.

We would ask that you DO NOT attend the surgery unless you have a pre-booked appointment or are asked to do so by one of our Clinicians. 

If you do have to attend the surgery please ensure you wear a mask or face covering at all times and use the hand gel provided.

Thank you for your patience and support during this very difficult time at Roborough Surgery.

Everyone at Roborough Surgery extends their deepest sympathies to King Charles III and the Royal Family on the death of Queen Elizabeth II.

Roborough Surgery will be closed on the planned Bank Holiday for the State Funeral of Queen Elizabth II on Monday 19th September 2022. 

During this time medical care and attention can be obtained via the 111 Out of Hours Service or by visiting your local Pharmacy.

Please be aware that Royal Mail staff are planning strike on the following dates : 26th and 31st August, 8th and 9th September 2022.

Patients who opt to receive their medication by post and expect to need their prescription on or around these dates may place their requests early.

Due to staff shortages within our Nursing Team, we are unfortunately having to temporarily suspend our Ear Syringing service; we are unsure at this time how long this will be for but will update our patients when we are able to resume carrying out this service.

Thank you for your understanding at this time.

Starting Friday 24 June

A virtual HOPE programme for people living with anxiety and/or depression starts on Friday 24 June 2022. This is a six-week programme that will run on a Friday,10am-12pm, on Microsoft Teams.

Click here for further information. Register now: Virtual HOPE - Torbay and South Devon NHS Foundation Trust or contact the HOPE Team directly: hope.devon@nhs.net / 01803 320600.

As from 27th May 2022 our surgery will be using a new online consultation service for patient's to contact us for non-urgent medical or admin requests - this replaces eConsult.  Please use the new form on our website from today - the link can be found on our website home page.

HOPE is a free self-management course that supports you to look after yourself when caring for a loved one. The digital HOPE programme can be done at your own pace and in your own time, this means it can fit around your life and your caring responsibilities.

It is a six week programme that is available to anyone over the age of 18, living in the South West of England, and each session should take around 2/2.5 hours per week to complete. Two of our wonderful HOPE facilitators will be available to support you on your HOPE journey and in accessing the programme.

There are a few spaces remaining on a course starting on Tuesday 17 May, click here to sign up. For further information click this document.

Due to sickness and Covid absence we are currently very short staffed at the surgery, therefore it may take much longer for your telephone call to be answered so we ask for your patience and understanding at this time. 

Thank you.

Due to a large increase in clinical workload Roborough Surgery has decided to outsource our medical reporting and private administration work to an NHS Digital accredited company called Medi2data.

Medi2data will be processing your medical report or Subject Access Request via eMR and providing online access via their secure encrypted portal.

If you wish to contact Medi2data directly please email connect@medi2data.com or call on 03333 055774.  

The Devon Clinical Commissioning Group (CCG) has launced a localised health and wellbeing apps library in partnership with The Organisation for the Review of Care and Health Apps (ORCHA).

The aim is to make it quicker and easier for patients and healthcare professionals in Devon to access safe and accredited health and wellbeing apps.  Access the library here : ORCHA

We are aware that some change has been made to the wearing of face masks, however there has been no change to the current NHS guidance that patients, staff and visitors must continue to wear face coverings in all healthcare settings, including GP surgeries and hospitals.

Roborough Surgery will be following this guidance and would ask that all patients please continue to wear a face covering when attending an appointment at the practice or are visiting the surgery.

Thank you for your continued help with keeping our staff, patients and visitors safe.

Roborough Surgery will close at 6pm on New Years Eve; the surgery will be closed on Saturday 1st January 2022, Sunday 2nd January 2022 and Bank Holiday Monday 3rd January 2022.  We will re-open on Tuesday 4th January 2022.

During this time medical care and attention can be obtained via the 11 Out of Hours service or by visiting your local Pharmacy.

Roborough Surgery will close at 6pm on Christmas Eve; the surgery will be closed on Saturday 25th December 2021, Sunday 26th December 2021, Bank Holiday Monday 27th December 2021 and Bank Holiday Tuesday 28th December 2021.  We will re-open on Wednesday 29th December 2021.

During this time medical care and attention can be obtained via the 11 Out of Hours service or by visiting your local Pharmacy.

It is with sadness that we announce Dr Helen Wright will be retiring in the New Year after over 20 years at Roborough Surgery.  Her last working day will be at the end of January 2022.  She will be sorely missed by all staff and patients but we wish her well as she moves into her retirement.

We are pleased to confirm that Roborough Surgery's recent staff MacMillan Coffee Morning raised £63 for this very worthwhile cause; we were delighted to be part of this event and even more delighted with the lovely cakes which provided a welcome treat for us all.

Due to increasing demand on our eConsult service and to ensure that we maintain safe and efficient processing of the eConsults, we have made the difficult decision to reduce the hours of availability of this service.

As from Thursday 7th October 2021 eConsult will be available through our website between the hours of 8am and 1:30pm Monday to Friday.

Thank you for your understanding.

Due to staffing issues Roborough Surgery have had to suspend the use of eConsult; we are aware this has had an impact on our telephones and would ask for your patience at this time.

Please accept our apologies for any inconvenience caused.

Our practice has been using telephone and online consultations for a number of years.  This meant we were in a good position to respond when the pandemic started and we were able to safely implement a remote service for our patients and limit exposure to the virus.

As we move in to the next phase of our response, we await national guidance about any changes we may need to implement going forward, however, anyone who needs to be seen face to face has always been able to be seen and this will continue.

We will not be arranging the coronavirus vaccinations for people aged 18-49.  Instead, we ask our patients to wait until they are contacted by the National Booking Service so they can book an appointment at a site closest to them.

We have been advised that Derriford are receiving many calls from patients expecting to receive their 2nd COVID vaccine shortly and have not yet been invited. If you are personally contacted to attend, please ensure you keep appointments you are allocated unless you are unwell or have symptoms of Coronavirus.

New guidance has been issued to delay the 2nd (booster) vaccination for some patients. The link below gives the most up to date guidance and will be updated when new information is available direct from NHS England. The surgery does not have any additional information available for patients other than the details on the link below.

Devon, Plymouth and Torbay currently fall in the Medium alert level.

This means:

• you must not socialise in groups larger than 6, indoors or outdoors (other than where a legal exemption applies)
• businesses and venues can continue to operate, in a COVID-secure manner, other than those that remain closed in law
• certain businesses are required to ensure customers only consume food and drink while seated, and must close between 10pm and 5am
  businesses and venues selling food for consumption off the premises can continue to do so after 10pm as long as this is through delivery service, click-and-collect or drive-through
• schools and universities remain open
• places of worship remain open, subject to the rule of 6
• weddings and funerals can go ahead with restrictions on numbers of attendees
• exercise classes and organised sport can continue to take place outdoors, or indoors if the rule of 6 is followed

The government has updated the guidance for those identified as clinically extremely vulnerable. Link to updated guidance

In future, the government will only reintroduce formal shielding advice in the very worst affected local areas and for a limited period of time. This will only apply to some, but not all, very high alert level areas and will be based on advice from the Chief Medical Officer.

The government will write to each person separately to inform them if they are advised to shield. Vulnerable people are not advised to follow formal shielding advice again unless they receive a new shielding notification advising them to do so.

All vulnerable people are now advised to refer to the new local COVID-19 alert levels for their area.

The updated guidance can be found on the gov.uk website here.

Karen has been at Roborough Surgery for many years and has contributed hugely to patient care and the smooth running of the practice.

Our deepest sympathies are with her husband Gavin and daughters Catherine and Victoria at this very sad time.

We ask that you be kind and patient with us as we try to come to terms with the sudden loss of a much-loved colleague and friend.

Dr McBride passed away in early August due to ill health.  He was one of the early Partners at Roborough Surgery and is survived by his widow Wendy.

Dr Lloyd passed away suddenly on 28^th August, aged 58.  Dr Lloyd retired as a GP in 2018 to pursue other interests.  He lived his life to the full and is survived by his widow Helen, children Sam and Rosie.

Dr McBride and Dr Lloyd dedicated many years to their patients care and worked incredibly hard to ensure our patients had the very best care we could provide.  Staff were very much supported by them, both at work and in any personal concerns.

Our heartfelt sympathies are with their families at this incredibly sad time.